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FAQs
We have answered some of our most asked questions below but if you have any specific questions, please do not hesitate to contact us and we will be happy to assist you.
Frequently asked questions
FAQs
Isla is on a remote island, and we've worked hard to keep you comfortable. You'll find mattresses, mosquito nets, clean toilets, hot showers, fans, and electricity throughout your stay. WiFi via Starlink keeps you loosely connected if you need it.
This isn't a luxury resort. There's no air con or hot water on tap. You may spot insects. Power occasionally dips. But this is island life as it actually is; and our guests love it for exactly that reason. Clean huts, epic views, and a rhythm that lets you breathe.
Isla is cashless. We accept card payments for all transactions during your stay. There are no ATMs on the island, so settle your account by card before departure or as you go.
Yes. Our local kitchen team prepares fresh meals daily, blending Filipino and international cuisines.Breakfast: 8amLunch: 12pm (à la carte)Dinner: 7pm (buffet style)
We'll let you know when each service is ready. Dietary requirements? Let us know in advance and we'll look after you.
Visit our "Getting to us" page for more information.
https://www.islaexperience.com/getting-to-us
- Isla is just a 1 hour drive north of El Nido
-Free boat pick up from Teneguiban
- Regular boat pick up from Teneguiban (Included in price) is just a 15 minute crossing
- Arrive by tricycle or we can arrange a private pick up for extra cost
We understand that travel plans sometimes change and we will be happy to accommodate you as best as we can with date changes. But please remember, Isla gets fully booked during high-season and so sometimes it may not be in our capabilities to fulfil your request.
Please email info@islaexperience.com with as much notice as possible.
Here on our website! We will always offer the cheapest price here in comparison to our booking partners.
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Yes we have starlink available at the bar and restaurant area. Although we do encourage you to switch off and disconnect from the world during your stay!
Yes, we have 2 combined toilet and shower blocks on the island, regularly cleaned by our housekeeping team.
Check-in: 14:00
Check-out: 11:00
We are happy for you to leave your bags with us before you check-in and after you check-out so you can make the most of your time with us!
Just speak to our staff who will kindly assist you with your request.
If we have availability, we will happily extend your stay so you can stay with us longer!
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